COVID-19 and CSC Operations

Friday, March 27, 2020:

The security and safety of staff, clients, students, friends and volunteers at Cleveland Sight Center continues to be our highest priority. Following the recommendations and protocols from the Centers for Disease Control and Prevention, the State of Ohio, Governor Mike DeWine and Ohio Health Director Dr. Amy Acton’s Stay at Home Order effective March 24th, Cleveland Sight Center’s main office remains closed through Friday, April 3, 2020.

While our main offices are currently closed to the public, Cleveland Sight Center is committed to serving our clients through remote and alternative service deliveries when possible. If you need CSC services, please contact us at 216-791-8118 or info@clevelandsightcenter.org so we can assist you.

Larry Benders
President and Chief Executive Officer

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Monday, March 23, 2020:

Over the weekend, Dr. Amy Acton – Director of the Ohio Department of Health – issued an order that, in essence, requires Ohioans to take a number of steps in an effort to mitigate the spread of COVID-19 (novel coronavirus). The Director’s order states that all persons stay at home unless engaged in essential work or activity. Cleveland Sight Center had already implemented work at home for employees and our interpretation is that CSC’s current operations are in compliance with this order. While our main offices are currently closed to the public, Cleveland Sight Center is committed to serving our clients through remote and alternative service deliveries when possible. If you need CSC services, please contact us at 216-791-8118 or info@clevelandsightcenter.org so we can assist you.

Larry Benders
President and Chief Executive Officer

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Friday, March 20, 2020
An Update from Cleveland Sight Center:

The security and safety of staff, clients, students, friends and volunteers at Cleveland Sight Center continues to be our highest priority.

We continue to experience a new world that finds us needing to physically distance ourselves from each other to prevent the spread of COVID-19 (novel coronavirus). Given the continued news and protocols from the Centers for Disease Control and Prevention, the State of Ohio and Governor Mike DeWine, Cleveland Sight Center’s main office will continue to be closed through Friday, March 27, 2020.

In spite of COVID-19, our team members have found many new and creative ways of providing service to our clients while complying with CDC and State guidance. Our registration phones are ringing and being answered, client outcome questionnaires are being completed, authorizations from Opportunities for Ohioans with Disabilities (OOD) are being received and processed, Eyedea Shop orders are being filled, donors and clients are being called, Braille classes are happening remotely, Call Center Customer Service Representatives are taking calls and so much more is happening. The inventiveness of the entire CSC team is remarkably inspiring during these uncertain and challenging times.

Updates will continue to be made as available via our website, social media pages and phone:

In closing, these continue to be challenging times, but we will continue to provide service to clients as best we can and be flexible as these circumstances warrant. Thank you for your continued support of Cleveland Sight Center and I hope we will learn from our current situation to make when we return to more normal operations even better than before.

Best regards,

Larry Benders
President and Chief Executive Officer

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Friday, March 13, 2020
A Message to All Clients and Friends of Cleveland Sight Center: 

The security and safety of staff, clients, students, friends and volunteers at Cleveland Sight Center continues to be our highest priority.

We find ourselves in a new world that is rapidly changing.  As a result of the COVID-19 (novel coronavirus) news and protocols from the Centers for Disease Control and Prevention, the State of Ohio and Governor Mike DeWine’s Executive Order on Thursday, we have had to consider many different options and scenarios. These external factors are causing us to alter how we do business.  While our mission to provide service to our clients, patients and customers continues, we must do so in ways that are efficient, effective and safe for them and for each of us.

Understanding that this is an extremely unique and evolving situation that may change, here is the plan to conduct Cleveland Sight Center business operations going forward:

  • Effective at 5:00 p.m. on Monday, March 16th, Cleveland Sight Center’s main building at 1909 East 101st Street will be closed to the public through Friday, March 20th; limited resources will be available by phone and electronically.  We will evaluate the situation on Friday, March 20th and communicate via our website and social media whether we will reopen our facility on Monday, March 23rd
  • Effective at 6:00 p.m. on Monday, March 16th, Cleveland Sight Center will cease all delivery of services in person. This includes any location and individuals or groups of any number. Delivery of services remotely will be explored if possible. 
  • Recreation (group) services have been suspended through the end of March; we will reassess this decision and resume all programming if deemed appropriate.
  • Updates will be made as available via our website, social media pages and phone:

If you have questions or concerns, please email us at info@clevelandsightcenter.org

We wish everyone good health during these challenging times. 

Sincerely,

Larry Benders
President and Chief Executive Officer