This Week at CSC

Keeping you “In the Know…” 8/23/19

Click here for a weekly archive of what's happening at CSC.

Cleveland Sight Center Hosts a Virtual Open House Today:

-Cleveland Sight Center’s Call Center holds a virtual open house for work-at-home job openings on Friday, August 23rd. The webinar will provide information about current job openings and topics will include an overview of the in-bound customer service positions, skill requirements, technical requirements, pay, benefits and how to apply. This open house is intended for Job Developers, Recruiters as well as candidates seeking work at home jobs. There will also be an opportunity to ask questions and get answers.

Registration is required for one of the two sessions offered. Use one of the following links to register:

August 23rd at 10:00 a.m.

August 23rd at 1:00 p.m.

If you are unable to attend but would like more information, email

Electronic Medical Record System to “Go Live” Agency-Wide on October 1st!

-The Electronic Medical Record project management team will be going live for all remaining areas of the agency on Tuesday, October 1st. Recent work has included the integration of new forms from Opportunities for Ohioans with Disabilities (OOD) for reporting and billing purposes and the integration of EyeCare, which is used in the Low Vision Clinic, and ClientCare, which will be used by all other departments at CSC, to ensure proper exchange of information through a singular client database for the agency. With this key connection now functioning, implementation of ClientCare across all remaining departments at CSC will begin. Meetings and trainings will be scheduled with small user groups to ensure all departments are ready for the October 1st date.

Strengthening Partnerships and Educating the Community:
-CSC Volunteer Services welcomed a new group of Delta Gammas (DGs) from Case Western Reserve University to learn about the agency this week. During their time at CSC, DGs learned how their philanthropy “Service for Sight” connects with the mission of CSC, learned and practiced sighted guide and received tours of the building. DGs were excited and passionate to learn about the agency and are excited to volunteer with CSC through ongoing and one-time volunteer projects.

-A group of 6 Delta Gammas from CWRU kicked off their school year with a visit to CSC on Thursday, helping to clean the Bright Futures Preschool classroom, motor room and downstairs activity room for the school year. Thank you DGs for your hard work to make the classroom so welcoming for Bright Futures students!

-The Outreach team recently met with Dr. Scott Sedlacek, an integrative optometrist located in Olmsted Falls who uses cutting edge technology to care for his patients, to discuss programs and services offered by Cleveland Sight Center. Outreach participated in a health and wellness fair at The Willows Community Health and Rehab Center in Euclid and hosted a program at the agency for a group from PC Scholars that included a panel discussion with staff and experiencing hands-on activities under blindfold. Tom Sawyer represented CSC at the Anthony J. Celebrezze Federal Building Safety and Wellness Fair, which had well over 500 people in attendance.

What’s Happening at CSC:

-Children & Young Adult Services hosted their annual “See What’s Possible” educators workshop on Friday, August 9th. The program was designed for teachers, educators and staff who will be working with students who are blind or have low vision in the upcoming school year. Topics covered included “Material Adaptations for Pre K – 12th Grade,” “Transition to Middle and/or High School” and “Self Care, Independence & Organizational Skills” This year’s workshop had 40 attendees in attendance!

-CSC’s TLC Plus support group hosted Dr. Craig Woodson for a drum circle session on Friday, August 16th. Dr. Woodson has a PhD from UCLA in music and has presented student programs for over 30 years and professional development workshops for over 25 years and has done work nationally and internationally.

-Record Volunteer Hours – Impact CSC – Win Prizes!

Valerey Barkley, volunteer Radio Reader at Cleveland Sight Center, won this month’s volunteer contest for recording her volunteer hours. Thank you Valerey for helping capture the impact of radio reading through recording your volunteer time!

A volunteer with CSC for over five years, Valerey reads at Cleveland Sight Center two times per week, recording publications like The Week, The Economist and Essence for Cleveland Sight Center Network (CSCN). Inspired to become involved with CSC as a volunteer due to her previous career as a Teacher for the Visually Impaired, Valerey explains that volunteering at CSC is a “natural fit” for her where she not only gets the chance to select and record interesting articles that she wouldn’t normally read, but also where she has gotten the chance to learn about several programs at CSC that she had not known about before. Thank you Valerey for the impact you make each week as a Radio Reader!

-CSC’s Bright Futures Preschool will begin the school year on August 27th. The school year will begin with 10 students in the classroom with more expected to join as the year moves along!

-Dr. Lidija Balciunas will present “Low Vision Principles” to all interested CSC staff on Tuesday, August 27th from 8:30 a.m. to 10:00 a.m. Working with CSC’s patients and clients often involves reading electronic medical reports from eye doctors or gathering information from CSC eye reports. Sometimes that information can be difficult to interpret. The “Low Vision Principles” presentation will cover the basics about how to understand and interpret data such as visual acuity, visual fields, refractive errors for glasses and bioptic telescopic spectacles. All are welcome – please make sure you have supervisor approval. Come prepared with your questions or email Dr. Balciunas specific topics you would like her to cover. 

-A reminder that no Recreation programs are being held during the month of August. Recreation programs will resume in September. Mark your calendars for Tuesday, September 10th and get involved with Line Dance, Crochet, Yoga and so much more!

-Spellbound is Cleveland Sight Center's annual gala to raise important dollars for the agency's programs that educate, employ and empower that lead to independence. This year’s event will be Friday, the 13th of September and will be held at the Intercontinental Hotel Cleveland. Details are below:

Spellbound: Do You Believe?
Myths, Facts, Superstitions and Possibilities

Friday the 13th of September
6:00 p.m. Cocktails
7:30 p.m. Dinner and Program
Intercontinental Hotel
9801 Carnegie Avenue
Cleveland, OH 44106

-Resources secured through State of Ohio capital budget funds for CSC’s parking lot construction project include a new storage garage on the northeast side of CSC’s property, which is expected to begin in the near future. The construction process is expected to take a few weeks once all permits have been approved and secured. Once the new garage is constructed, the existing storage garage will be torn down. The Facilities team will provide more information as the project gets underway but they do not expect disruptions to the traffic flow. Please remember to be aware of your surroundings and take caution in that area when the project begins.

-CSC’s fiscal year runs January 1 – December 31st. The Fiscal team is preparing to begin the 2020 budget process. More information to follow as departments begin planning for next year.        

-Does your department have a donor, volunteer or client that you would like to spotlight with a success story feature? Let the Marketing Department know! We would love to share their story on our social media, website and in the know as well as provide some creative and engaging marketing materials for your team. Please send your ideas to Megan Sigler or x4568.

Eyedea Shop’s Featured Product of the Week: Omni Reader

-The Omni Reader is one of the newest items at the Eyedea Shop this summer. It is made by Freedom Scientific, the makers of many of the other high tech products in the Eyedea Shop. The Omni Reader is actually a scanner with optical character recognition (OCR). By pressing one button the Omni Reader reads printed text to you. You can follow the magnified text on the high contrast colored built in screen or just sit back and listen as the Omni Reader reads it aloud to you. It’s lightweight and portable and has a built-in handle for easy carrying to another room, the office or anywhere else you go. The Omni Reader has large colored easy-to-use buttons/controls, several language options and a headphone jack for private listening. The Omni Reader can save and read from a USB thumb drive. The price is $2,495.00.

Items of Note:

-Just announced! Aira, a service that connects people who are blind or low-vision to highly trained, remotely-located agents, is free every day for short calls. Through an app on your smartphone or through an optional pair of Horizon Smart Glasses, Aira delivers instant access to visual information at the touch of a button – enhancing everyday efficiency, engagement and independence. Aira is still a subscription service, but now offering this option. To learn more, click here.

-A new voice assistant that improves internet browsing for people with visual impairments has been developed by researchers at the University of Waterloo in Ontario, Canada. The tool, dubbed Voice Exploration, Retriveal and Search (VERSE), was created in collaboration with Microsoft and researchers at the University of Washington to merge the best elements of existing voice assistants. The result, the researchers claim, is that VERSE is able to make free-form web searchers easier than competing systems. To read more, click here.

-Service dogs in Canada caught a performance of “Billy Elliot: The Musical” as part of their training last week. Laura MacKenzie, owner of K-9 Country Inn Working Service Dogs, where the animals are being trained, explained to CBC Radio how the theater “gives us the opportunity to expose the dogs to different stimuli such as lights, loud noises and movement of varying degrees.” To read more, click here.

-Do you shop at Heinen’s? Would you like to support CSC when you do? When you use your Heinen’s Tasteful Rewards Card throughout the school year, Heinen’s will donate up to 1% of your purchases to Cleveland Sight Center’s Bright Futures Preschool.  

Ways to sign up:
Online at
In-store at the Customer Service Desk
Call Customer Relations Department at 1-855-475-2300 ext. 2337

Shoppers must reselect the school they want to support every year. Be sure to select “Cleveland Sight Ctr Bright Futures Preschool” as your option!