Help Me Grow

The Ohio Department of Health selected Cleveland Sight Center to operate the new statewide Help Me Grow Central Intake and Referral System starting August 1st 2017. On August 1st, the new statewide Help Me Grow Central Intake and Referral system became fully operational and began accepting and managing referrals for service. The following information guides how referrals should be processed as of August 1, 2017. This information, as well as a Frequently Asked Questions (FAQ) document are posted on the HMG website which you may visit by clicking here.


 

Effective August 1, 2017:

Families seeking general information about Help Me Grow or who wish to self-refer may use one of the following options:

  1. Self-refer by calling the toll-free Help Me Grow referral line or local Help Me Grow referral line;
  2. Complete the secure web-based self-referral form located on the HMG or EI websites.

Community partners including 211s, social service agencies, medical providers may use one of the following options:

  1. Direct the family to self-refer as described above;
  2. Complete the secure web-based referral form on behalf of the family;
  3. Call the toll-free HMG referral line or local HMG referral line on behalf of the family.

Home Visiting Providers or Early Intervention Providers may use one of the following options:

  1. Direct the family to self-refer as described above;
  2. Complete the secure web-referral form on behalf of the family;
  3. Email or Fax completed HEA 8045 or HEA 8021 to the dedicated HEA email or fax line.

Any of the above options will result in an Early Track System Referral and, once eligible, to an Early Track Program Referral, in accordance with current Ohio Administrative Code.

Home Visiting Providers and Early Intervention Providers with general questions about the referral process should direct their questions to their respective contract managers at either the Department of Health or the Department of Developmental Disabilities.

Home Visiting Providers and Early Intervention Providers with questions about a specific referral in Early Track should open an Early Track Helpdesk Ticket at https://earlytrack.ohiocentralintake.org. Please note that this link will go live on August 1, 2017.

Help Me Grow Central Intake and Referral Resources as of August 1, 2017

Secure Web-Based Referral Form                https://refer.ohiocentralintake.org

Toll-Free Help Me Grow Referral Line         (800) 755-4769

Local Help Me Grow Referral Lines             (216) 930-3322; (330) 616-3322; (419) 665-3322; (440) 389-3322; (513) 434-3322; (614) 656-3322; (740) 371-3322; (937) 612-3322

Provider Troubleshooting Email                     provider@ohiocentralintake.org

HEA Fax Line                                              (855) 418-3322

HEA Referrals by Email                                hea@ohiocentralintake.org

Early Track Helpdesk                                   https://earlytrack.ohiocentralintake.org